Privacy Policy
Last updated: January 2025
1. Introduction
Build Ops ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to connect with local builders.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Property address and location
- Details about your building project
- Budget and timeline preferences
- Any other information you choose to provide
3. How We Use Your Information
We use the information we collect to:
- Connect you with suitable local builders for your project
- Communicate with you about your quote request
- Improve our services and user experience
- Send you marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We share your project details and contact information with builders who may be able to help with your project. These builders are independent contractors and not employees of Build Ops. We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure (the "right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
7. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. See our Cookie Policy for more information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@buildops.co.uk
Phone: 0800 123 4567